Front Desk Associate

Join Our​ Team as a Front Desk Associate at Functional Performance Fitness (FPF)

​If you’re looking for a meal that fuels your body and fits into a busy schedule, this Lemon Herb Chicken & Quinoa Spring Power Bowl checks all the boxes.

Designed for sustained energy and convenience, this recipe is perfect for anyone balancing workouts, workdays, and real life. It’s light, fresh, and packed with the kind of nutrients that help you feel your best—without sacrificing flavour.

It’s also incredibly versatile. ​If you're looking for a vegan or plant-based option, simply swap the chicken for grilled tofu, tempeh, or chickpeas. You’ll still enjoy a balanced, protein-rich meal while maintaining steady energy throughout your day.

Front Desk Associate Description
At FPF, our Front Desk Staff members play a vital role in creating an exceptional gym experience for our members and visitors. They greet, assist, and provide outstanding customer service, while also handling membership sales and administrative tasks. If you're passionate about fitness and love engaging with people, and are willing to work day and evening shifts, this is the perfect opportunity for you!

Front Desk Duties
Provide exceptional customer service that leaves a lasting impression
Register and check-in members for fitness classes, consultations, and personal training sessions
Stay up-to-date on the latest gym programs, products, and services to effectively promote and assist club members
Monitoring and managing the FPF tailgate system with finesse
Communicating with our amazing members and providing exceptional customer service
Work closely with our Administrative Assistant to coordinate daily customer service operations

Our Ideal Candidate
At FPF, we value energetic and reliable team members who are committed to delivering exceptional customer service, and who has are passionate about health and fitness. Our ideal Front Desk Associate should be a multitasker and a self-starter with excellent communication skills. First Aid C and CPR certification are required, and the ability to obtain a clear Criminal Record Check (vulnerable sector) if required. We're also looking for individuals who are eager to adapt to our ever-changing and growing small business that is dedicated to changing lives.
  • Energetic, reliable, and customer-focused
  • Exceptional customer service skills to create outstanding experiences
  • A fitness instructor or personal trainer background is advantageous
  • Proficient computer skills and experience with CRM software
  • Excellent problem-solving skills to overcome challenges
  • Ability to work independently and as part of a team
  • Strong communication skills to engage effectively
  • CPR certification to prioritize safety
  • Willingness to adapt to the ever-changing and growing small business environment, dedicated to changing lives
  • Working closely with the FPF Office admin to run reviews and referral campaigns, like a campaign

Benefits of Working with Functional Performance Fitness
  • Fun work environment that inspires and motivates
  • Supportive team that fosters personal and professional growth
  • Free gym membership to stay fit and healthy
  • Opportunities for advancement within our organization
  • Competitive wage of ​ $18​ - $22 per hour based on experience and productivity
  • Health benefits and CPR renewal after 1 year with our company

At Functional Performance Fitness, we're known for our positive and energetic fitness culture. We're seeking team members who are passionate about improving lives through a clean and healthy lifestyle. If this sounds like you, we'd love to hear from you!

Please submit your resume via email ONLY to [email protected] with the subject line: "Front desk Associate - FPF Join Our Team." We appreciate your interest, and while we regret that only those selected for an interview will be contacted, we thank all applicants for their submission.

Join FPF and be part of a team dedicated to transforming lives!