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​DESCRIPTION OF THE ROLE

DESCRIPTION OF THE ROLE
If you are a customer-focused individual with excellent time management skills, strong leadership, and the right mindset, are passionate about health and fitness, and enjoy working in a team environment, we’d love to have you join our growing team! The Office Administrative Assistant works closely with the Fitness Manager and the Front Desk Assistant to organize, plan and implement strategies to grow the company. The Office Administrative Assistant is also responsible for maintaining the overall accuracy of our customer accounts, responding to customer inquiries, posting/engaging with customers on social platforms, newsletters, website update, membership sales, and offering solutions to drive company revenue. Other customer service and administrative duties as required.

Job Responsibilities & Main Duties

MAIN DUTIES
  • Assists FPF Manager with newsletters and social media engagement
  • ​Run reviews and referral campaigns
  • Track the progress of weekly, monthly, quarterly and annual objectives
  • ​Communicate with members and evaluate their needs
  • Works closely with Administrative Assistant to coordinate daily customer service operations (e.g. sales processes, orders and payments)
  • Monitor and maintain retail and product inventory
  • Provide exceptional customer service
  • Assists Fitness Manager in hiring, training and onboarding team members
  • Assist in running team meetings
  • Collaborates with FPF Manager and Head Coach on community outreach initiatives and social media production
  • Works closely with Head Coach and Front desk Admin to ensure that onboarding member processes are fulfilled 

MEMBERSHIP SIGNUPS
  • Member experience
  • Maintain up-to-date knowledge of gym and fitness programs, products, and services and promote them to prospective customers.
  • Assist with gym membership sign-up, starter packages, personal training consultations, day and weekly passes, services and products. 
  • Tour prospective clients around the facility
  • Other duties and responsibilities are based on needs.

WORK ENVIRONMENT

  • In this position, you will be required to work approximately 20 - 30hr/week with the opportunity to grow into full time employment.
  • This job is not a remote opportunity
  • Live Training and Team Meetings
  • Fun work environment
  • Supportive team
  • Free gym membership
  • Commission-based incentives 
  • Bonus incentives based on performance
  • Free Parking
  • Starting wage $17 - $22/hour based on experience
  • Career growth opportunities

Our Ideal Candidate:

EMPLOYMENT REQUIREMENT
  • Energetic and reliable
  • Exceptional customer service skills
  • A fitness Instructor or Personal Trainer is an advantage
  • A related degree or diploma is an asset but not required
  • Experienced computer skills
  • Proficiency with CRM software 
  • Excellent problem-solving skills
  • Ability to work independently as well as part of a team
  • Prior human resource experience is an asset
  • Excellent communications skills​
  • First Aid C and CPR certification
  • Have the ability to obtain a clear Criminal Record Check (vulnerable sector)
  • Willing to adapt to an ever-changing and growing Small Business that is dedicated to changing lives.

Benefits of working with Functional Performance Fitness

  • Fun work environment
  • Supportive team
  • Free gym membership
  • Opportunity for growth
  • Competitive Salary based on experience. Starting at $17 - $22

COVID-19 considerations

To keep our employees safe we are following local and provincial guidelines. 
 
If you are interested in being considered for this opportunity, apply with your resume and cover letter jobs@FunctionalPerformanceFitnes. We regret that only those selected for an interview will be contacted.
As one of our community’s most respected fitness cultures, we're only interested in positive, outgoing, energetic team member to make our environment fun and fulfilling each and every day.

Functional Performance Fitness is about improving others  lives. If you’d like to be part of a team that is passionate about improving others lives through a healthy lifestyle of exercise and nutrition please submit your resume via email ONLY to:
​
jobs@FunctionalPerformanceFitness.ca | Subject: Office Administrative Assistant - FPF Join Our Team

Thank you for your interest!  We regret that only those selected for an interview will be contacted. ​